From our first meeting with Chris to our last, he was open and honest and quickly answered all my questions and concerns. The husband loves his "new to him" car and I'd highly recommend the trip to Dunnville to talk to Chris about purchasing a vehicle.
Do not buy from here! There’s a reason this dealership keeps moving. Ended up in court after I bought a “safetied” car years back when they were on Kenilworth Ave I believe it was. Then they moved to the mountain, now to Dunnville. A week after buying when things were going wrong, I took it to MY mechanic who ended up calling the MTO and they pulled it off the road right there. Before taking him to court we tried to work it out with him thinking maybe he didn’t know. Dude knew. He’s slimy. Judge ruled in our favor after seeing pictures and reports that were submitted by our lawyer directly from the MTO. Pretty much the entire bottom was rotted out. So rotted out they had issues getting it on the hoist. They also filled cracks in the windshield with something ultra clear, they became obvious after backroad driving for a few days and started collecting dust. I was buying a used car. I wasn’t expecting perfect. I was expecting safe. And I did not get that. He saw a teenager in need of a car for work and took advantage of it. Now safeties have a live agent on the other end, wish they started that sooner. Can’t believe this guys still scamming around. OMVIC was useless. Don’t let that sticker on the door make you think they’re there to protect you. Because they’re not. Now that they’re in my stomping grounds I will warn everyone I know looking to buy. I still have the pictures and the documents to back it up. I see I’m also not the only one he’s done this to and he very obviously has people he knows writing reviews. No way anyone had a 5 star experience at this place. I want my friends and family to be in safe vehicles.
This guy used to be located on Kenilworth Street I bought a car and it was supposed to have safety be certified when I signed on the dotted line when they brought me the car it was neither of those things and had a temporary sticker on it after repeated attempts to get them to do the work that I had signed on the dotted line for I got fed up and wanted a refund because they did not deliver what I paid for I spoke with the owner he said that he had been doing this for 35 years and he ain't refunding me nothing. I had everything I needed to take the guy to court but my father was in the hospital dying so to spend more time with him I just scrapped the the car and financed. Guy is a scumbag watch out
Hello, DO NOT TRUST AND DO NOT BUY FROM CHRIS!! In early September of 2019 I found Chris at Matkath Motors in Hamilton Ontario and explained that I was looking for a truck that could tow my boat the 3000+K back to Calgary. He sold me 2004 Ford F150 with just over 300,000K reassuring that it would easily do the trick. Chris stated that there was some work to be done on the truck to make it roadworthy and that he would commence that as soon as he received full payment. I sent him $4700 with his reassurance as a reputable dealership. When I arrived on September 28th Chris explained that he had to replace most of the exhaust system put in new spark plugs and checked for other ignition problems. He explained that this cost him over $1000. Our walk around showed a nail in the right rear tire, a driver’s window that did not close properly and quite a few other faults that were not critical for our purpose The boat was in Trenton so we drove 200 km to get there that evening. Within 15 minutes of getting on the highway the engine began to break down when it reached 90K. My co-driver (also with some mechanical background) thought it could be bad fuel or perhaps a spark plug wire or two loose since we were told that it had new plugs. We had to wait until Monday when the Ford dealer in Trenton opened – LANGE & FETTER MOTORS. They spent an hour or so diagnosing the problem and stated that the spark plugs were looking like they were original and clearly had not been changed in a decade. They stated there also was a coil assembly that needed replacement and, finally, they stated that the muffler was “on backwards” and that the “intermediate pipe pulled out of the muffler”. I had never heard of a muffler on backwards but this was what he said. After owning the truck less than 48 hours I spent $1137.50 to have these issues repaired. On the second day just outside Nippigon (a total of 1700 K since purchased) the transmission began shifting on its own and when we stopped to check this out the wheels locked. We were only able to move at 70 to 80 K to avoid shifting wildly but we did get to Brennen Ford in Nippigon. The mechanic did come out and look at it briefly and stated that he suspected the transmission needed to be hauled out and they could not do that work for a week. Also, he stated that the cost might be more than the truck is worth. We had it towed to Thunder Bay to Damian's Automatic Transmission. He stated these trucks were known to have a faulty transmission and after road testing and getting under it he said it was unrepairable. He also stated that it would be very difficult to find a reconditioned one as they were so faulty. We were now running out of time to get home and clearly did not want to invest this amount of money in a truck that had already cost me over $6000. I did contact Chris at Matkath explaining the costs I was facing and requested that he help. He called the transmission mechanic insane, pathetic and feeding me a “line of crap”. That seemed pretty ironic coming from him. He offered to “find me a transmission” but would not help with any costs. After long txt exchange he stated “I can’t make any financial offer. You bought it ‘as is’”. So much for using a reputable used car dealer. I sold the truck in Thunder Bay for $300 and now have a loss of $5700. I took my $300 and went to the U-Haul to pay $1800 for a truck that could tow my boat back to Alberta Frank of Calgary
I have never been spoken to so condesendingly and with such judment from a proffesional. I left feeling belittled and angry. If you are looking for good customer service stay miles away from here.
Bought a car here early December within a day the multiswitch stopped functioning so car had no headlights or signal lights. Called was basically told I was a liar that a new multiswitch was put in prior to sale. Have had to put new brakes again told they were installed before sale. Nothing but issues. Would not recommend
Didn't really leave there feeling too good. Let him know my situation with the insurance company and didn't even offer a test drive. Won't be going back.
Matkath Auto Sales is a Canadian Used car dealer based in Dunnville, Ontario. Matkath Auto Sales is located at 416 Chestnut St, Dunnville, ON N1A 2H5, Canada.
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